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Emotional Intelligence

When dealing with people—especially when it comes to getting them to change their views and behavior—it’s impossible to avoid confronting and dealing with emotions. They can be roadblocks to communications and cooperation, but they can also be powerful motivators for change. So, developing your emotional intelligence can be extremely helpful in making sense of, and navigating, the social and professional environments within a healthcare institution. Our programs equip clinicians with hands-on examples and skills for: perceiving emotions of oneself and others; harnessing one’s own emotions to facilitate problem solving; comprehending the language of emotion (i.e., how emotions they interact and influence one another); and managing and regulating emotions in ourselves and in others.