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Hard-Wiring Accountable Leadership

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An experiential leadership workshop with a sharp focus on hard-wiring accountability on the frontline and mid-manager level to elevate professional practice, increase ownership and responsibility, and improve performance.

Healthcare needs accountable leaders at every level of the organization, yet few organizations adequately develop this competency in their talent. This bootcamp is designed to equip mid-level leaders and emerging leaders with critical insight and skills to lead with greater effectiveness.  

Uniquely Powerful Learning Format

The program is divided into two 1-Day, in-person sessions separated by 60 days, combined with 4 accompanying webinars during the 60-day intersession:

1) Session 1:  Wednesday, July 9th, 8:30AM-4:30PM

2) Session 2: Wednesday, September 10th, 8:30AM-4:30PM

3) Webinars: Dates TBA

  • Clear Metrics for Evaluating Performance and Ensuring Follow-Through
  • Key Tools of Project Management: Running an Effective Team Meeting 
  • Communication Tools to Drive Accountability: Giving & Receiving Feedback
  • Positive Conversations

We are excited about this 60-day intersession window between the first half and second half.  We think it is an ideal time to reinforce and apply learning. Creating change takes more than a one-off workshop, so we have inserted a small applied project that involves implementing an improvement in your work setting using your new knowledge and skills.  ICLN will support your work with four webinars combined with peer coaching, as well as providing you access to private online discussion threads to receive support from your cohort and ICLN staff. During the second half of the workshop you will receive additional instruction and engage in peer sharing around project challenges and successes.

Real Success

Participants from past leadership workshops have given the following feedback:

  • 100% would attend another leadership workshop
  • 100% would recommend the training to colleagues
  • 98% rated the content and value of the session as being either 'very good' or 'excellent'
  • "Your workshop always gives me a chance to think about myself and my work. No other courses do."
  • "One of the best CE classes!"
  • "Outstanding presentation and great group exercises.  It was very valuable to hear from someone with your background and knowledge.  People felt comfortable to share and the experience was rich.  Lots of opportunities for homework!"

Learning Objectives

The program incorporates didactic presentation, time for reflection, peer sharing, group work, role-play, and an applied project for integrating material.

60 Days to Change

  1. Examine the core elements of leadership
  2. Understand the value of vision
  3. Learn your conflict style and its implications on accountability and your leadership effectiveness
  4. Learn the core elements of accountability and how to apply them to your practice and to your team 
  5. Develop skills in situational leadership to effectively work with and through others
  6. Build critical communication skills integral to effective leadership, and conflict resolution
  7. Discover how to set clear goals and objectives that are challenging, yet attainable, and how to empower others to accomplish these
  8. Discover the fundamentals of building high performing teams
  9. Learn how to give and receive feedback as part of an accountable practice

Pre-Work Requirement

Registrants will prepare for the workshop by writing a 1/2 page narrative on a project or initiative where there are gaps in accountability that they would like to address.   Submit the narrative at least on week prior to the workshop.  If registrants need help in identifying an appropriate narrative, please email

Who Should Attend

The boot camp is designed for the new or emerging healthcare leader, including:

  • Charge nurses
  • Supervisors
  • Managers
  • Frontline clinicians aspiring to formal leadership roles


Julie Kliger, MPA, BSN, RN

Over the last 26 years Julie Kliger has established herself as a leading voice for patient safety and improved outcomes. Her work in addressing practice redesign in healthcare has been nationally recognized for achievements in reducing medication administration error and sepsis mortality.
Ms. Kliger's most recent work concentrates on the critically important work of healthcare’s frontline clinicians. With the support of the University of California at San Francisco's Center for Health Professions and funding through the Gordon and Betty Moore Foundation she has launched a new nonprofit Integrated Care Leadership Network (ICLN), which began as an $18 million, multi-year/multi-system project (The Integrated Nurse Leadership Program) where she acted as Program Director.

In addition to the above noted work, Ms. Kliger is also working with the California Association of Public Hospitals as the statewide sepsis consultant, Stanford University’s Clinical Excellence Research Center as coach to the Fellows, and Institute for Healthcare Improvement (IHI) as a faculty member.
Ms. Kliger completed her Master's in Public Administration at Harvard University’s Kennedy School of Government where she focused on patient safety and error reduction policies. She holds a Bachelor's of Science in Nursing from Columbia University in New York City and a Bachelor’s of Arts from UC Berkeley.

Paul Carlisle, PT, MPT, GCS

Paul Carlisle received his BA from the University of California at Santa Barbara and his MPT from Emory University in Atlanta, Georgia.  He is currently the Director of Rehabilitation at San Mateo Medical Center in San Mateo, California.  His 25+ years of clinical experience treating geriatric clients spans the spectrum of service delivery, including: outpatient, inpatient, acute rehabilitation, long-term care, prison healthcare, and home care.

Paul has extensive experience leading and facilitating major quality improvement initiatives with an interdisciplinary focus using Lean principles.  He is currently enrolled in a Lean Fellowship program tasked with developing standard work for leaders.  In addition, he is a graduate Fellow from the California Health Care Foundation Leadership Program. He is actively involved in teaching and currently holds an Assistant Clinical Professor faculty appointment at the University of California in San Francisco.  His areas of teaching emphasis are: law, ethics, fundamentals of leadership and management, quality improvement, and contemporary issues in physical therapy.

CEU Information

Provider approved by the California Board of Registered Nursing, Provider Number CEP 15505 for 18.0 contact hours  through the UCSF Center for the Health Professions Integrated Nurse Leadership Program and funded by the Gordon and Betty Moore Foundation.

A post workshop evaluation survey must be completed to receive credits.

Breakfast & Lunch

All paid registrations include a complimentary continental breakfast and buffet lunch.

Early Bird Discount

Prices are inclusive of a 10% early bird discount that expires on June 9, 2014.

July 9th, 2014 8:30 AM   through   4:30 PM
Park Pavilion - YMCA Building, Conference Rm L
@ El Camino Hospital
2400 Grant Road
Mountain View, CA 95116
United States
Phone: 510-289-6460
Standard 2-Day Workshop Registration $ 379.00
Standard 2-Day Workshop Registration (ECH Employees) $ 341.00
Student Discount (Limited to 1st 10 Students) $ 175.00
Event Information
Core Competencies Emotional Intelligence
Programs Change Makers

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